Overall

- Has developed expertise in a variety of work processes or activities

- Typically acts as a team leader coordinating the work of others,

- Works autonomously within established procedures and practices

Business Expertise

- Has developed breadth and/or depth of skills in more than one activity, process or function, or acts as the technical expert in an area

Delivering Solutions

- Identifies and solves complex problems, likely to be consulted when problems arise with little or no precedent

- Problems are likely to involve some investigation and data gathering Impact - Suggests improvements to existing processes and solutions

- Evaluates suggestions of others to improve the efficiency of the team